News Summary:

SAN FRANCISCO, April 28, 2025 /PRNewswire/ -- RSA CONFERENCE 2025 -- Cisco [NASDAQ: CSCO], the worldwide leader in networking and security and ServiceNow [NYSE: NOW], the AI platform for business transformation, today announced a deepened partnership to enable confident and secure AI adoption for businesses at scale. The combination of Cisco's infrastructure and security platforms and ServiceNow's AI-driven platform and security solutions will unlock mutual customers' ability to secure and scale their use of AI while decreasing risk and complexity. The first such integration will bring together Cisco's AI Defense capabilities with ServiceNow SecOps to provide more holistic AI risk management and governance. 

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs

ROCKVILLE, Md., April 14, 2025 /PRNewswire/ -- 3CLogic, the AI-powered contact center solution provider built for ServiceNow®, and ServiceNow (NYSE: NOW), the AI platform for business transformation, have expanded their successful partnership to deliver a groundbreaking, end-to-end AI-powered solution for both employee and customer experiences. This solution combines ServiceNow Customer Relationship Management (CRM) products with 3CLogic's next-generation Customer Experience (CX) platform. The result is a unified solution that enables users to streamline self-service and assisted service operations, reduce operational costs, and enhance both agent efficiency and customer satisfaction.

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs

ROCKVILLE, Md., April 14, 2025 /PRNewswire/ -- 3CLogic, the AI-powered contact center solution provider built for ServiceNow®, and ServiceNow (NYSE: NOW), the AI platform for business transformation, have expanded their successful partnership to deliver a groundbreaking, end-to-end AI-powered solution for both employee and customer experiences. This solution combines ServiceNow Customer Relationship Management (CRM) products with 3CLogic's next-generation Customer Experience (CX) platform. The result is a unified solution that enables users to streamline self-service and assisted service operations, reduce operational costs, and enhance both agent efficiency and customer satisfaction.

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs

ROCKVILLE, Md., April 14, 2025 /CNW/ -- 3CLogic, the AI-powered contact center solution provider built for ServiceNow®, and ServiceNow (NYSE: NOW), the AI platform for business transformation, have expanded their successful partnership to deliver a groundbreaking, end-to-end AI-powered solution for both employee and customer experiences. This solution combines ServiceNow Customer Relationship Management (CRM) products with 3CLogic's next-generation Customer Experience (CX) platform. The result is a unified solution that enables users to streamline self-service and assisted service operations, reduce operational costs, and enhance both agent efficiency and customer satisfaction.

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs

ROCKVILLE, Md., April 14, 2025 /PRNewswire/ -- 3CLogic, the AI-powered contact center solution provider built for ServiceNow®, and ServiceNow (NYSE: NOW), the AI platform for business transformation, have expanded their successful partnership to deliver a groundbreaking, end-to-end AI-powered solution for both employee and customer experiences. This solution combines ServiceNow Customer Relationship Management (CRM) products with 3CLogic's next-generation Customer Experience (CX) platform. The result is a unified solution that enables users to streamline self-service and assisted service operations, reduce operational costs, and enhance both agent efficiency and customer satisfaction.

The BPaaS solution is designed to streamline the dispute resolution process and enhance customer satisfaction

TEANECK, N.J., March 27, 2025 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) announced today the launch of an AI-powered dispute management solution in partnership with ServiceNow (NYSE: NOW). This Business Process as a Service (BPaaS) offering is specifically designed for mid-market banks in North America with the goal of streamlining the dispute resolution process and enhancing customer satisfaction.

Singapore tech workers could reclaim up to 14 hours a week with AI, according to new research

SINGAPORE, Sept. 17, 2024 /PRNewswire/ -- ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a new National Academic Partnership with Republic Polytechnic - the youngest of Singapore's five polytechnics - to provide hundreds of early in career and lifelong learners further access to dynamic and emerging AI and cloud computing roles, supporting the Government's Smart Nation agenda.

LOS ANGELES, Aug. 12, 2024 /PRNewswire/ -- The Schall Law Firm, a national shareholder rights litigation firm, announces that it is investigating claims on behalf of investors of ServiceNow, Inc. ("ServiceNow" or "the Company") (NYSE: NOW) for violations of the securities laws.

The investigation focuses on whether the Company issued false and/or misleading statements and/or failed to disclose information pertinent to investors. ServiceNow suffered a downgrade from "Neutral" to "Sell" issued by Guggenheim on July 8, 2024. Guggenheim stated that the Company's prospects for the generative artificial intelligence business were overly optimistic, leaving shares overpriced.

NEW YORK, Aug. 9, 2024 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of ServiceNow, Inc. ("ServiceNow" or the "Company") (NYSE: NOW). Such investors are advised to contact Danielle Peyton at newaction@pomlaw.com or 646-581-9980, ext. 7980.

The investigation concerns whether ServiceNow and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices.

NEW YORK, July 24, 2024 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of ServiceNow, Inc. ("ServiceNow" or the "Company") (NYSE: NOW). Such investors are advised to contact Danielle Peyton at newaction@pomlaw.com or 646-581-9980, ext. 7980.

The investigation concerns whether ServiceNow and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices. 

NEW YORK, July 18, 2024 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of ServiceNow, Inc. ("ServiceNow" or the "Company") (NYSE: NOW). Such investors are advised to contact Danielle Peyton at newaction@pomlaw.com or 646-581-9980, ext. 7980.

The investigation concerns whether ServiceNow and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices.

Bell to expand use of the ServiceNow platform to augment tech services portfolio for Bell Business Markets enterprise customers as well as transform its network and IT infrastructure

Now Platform to streamline business-critical areas for Bell, including Network, Customer, Field Service Operations, and Corporate Services

MONTRÉAL and SANTA CLARA, Calif., July 18, 2024 /CNW/ - Bell Canada, Canada's communications, tech services and digital media leader, and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a multi-year strategic agreement to accelerate Bell's transformation to meet the growing customer demand for tech services and digital media. The renewed commitment makes Bell one of ServiceNow's largest communications customers with a first of its kind collaboration in Canada. Bell will expand its use of the ServiceNow platform, supporting its own digital transformation while continuing to offer ServiceNow implementation expertise to support the digital transformation of its Bell Business Markets customers.

Bell to expand use of the ServiceNow platform to augment tech services portfolio for Bell Business Markets enterprise customers as well as transform its network and IT infrastructure

Now Platform to streamline business-critical areas for Bell, including Network, Customer, Field Service Operations, and Corporate Services

MONTRÉAL and SANTA CLARA, Calif., July 18, 2024 /PRNewswire/ - Bell Canada, Canada's communications, tech services and digital media leader, and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced a multi-year strategic agreement to accelerate Bell's transformation to meet the growing customer demand for tech services and digital media. The renewed commitment makes Bell one of ServiceNow's largest communications customers with a first of its kind collaboration in Canada. Bell will expand its use of the ServiceNow platform, supporting its own digital transformation while continuing to offer ServiceNow implementation expertise to support the digital transformation of its Bell Business Markets customers.

NEW YORK, July 10, 2024 /PRNewswire/ -- Pomerantz LLP is investigating claims on behalf of investors of ServiceNow, Inc. ("ServiceNow" or the "Company") (NYSE: NOW). Such investors are advised to contact Danielle Peyton at newaction@pomlaw.com or 646-581-9980, ext. 7980.

The investigation concerns whether ServiceNow and certain of its officers and/or directors have engaged in securities fraud or other unlawful business practices.