Rio Tinto today published the findings of an independent, external Progress Review on its work to deliver sustained workplace cultural change across its global operations.
Two years into a long-term cultural change program, the review found that progress is being made with promising signs of improved culture, innovation, and performance. However, it revealed mixed results, with concerning behaviours persisting in some areas and requiring sustained attention to address effectively.
Rio Tinto Chief Executive Jakob Stausholm said: “People are still experiencing behaviours and attitudes in our company that are unacceptable and harmful. I am greatly troubled by this and sincerely apologise on behalf of our leadership team to anyone affected. I want to thank everyone across our business who has shown the courage to speak up, as your honesty will guide our ongoing efforts to become an organisation where every day is safe, respectful, and productive for everyone.
“I am proud and greatly encouraged by the genuine effort across Rio Tinto to change and to make Everyday Respect part of our daily conversations, and by the fact that this Progress Review shows the majority of our people believe we are heading in the right direction. The review also shows that while progress is being made, achieving the sustained change we want to see in our culture will require ongoing focus and effort. My message today is that we will stay the course.”
The Progress Review was conducted by former Australian Sex Discrimination Commissioner Elizabeth Broderick, who undertook the Everyday Respect review of workplace culture that Rio Tinto publicly released in 2022. It found that Rio Tinto's response to the Everyday Respect Report is gaining momentum throughout the company and has established a solid foundation for building a more diverse workforce and inclusive culture.
Elizabeth Broderick said: “I applaud Rio Tinto’s continued leadership and commitment to transparency in driving cultural change. This is a significant undertaking in a global company with a growing and dynamic workforce, diverse roles and complex working environments.
“Two years on, the progress is evident and there is an ongoing commitment to this work. I am not surprised to see some areas where results haven’t improved, this is a normal part of the cultural change process. With sustained focus from Rio Tinto, we should expect to see the positive change spread over time.”
Findings of the Progress Review include:
While recognising this progress and the clear commitment of many of Rio Tinto’s people and leaders to create a safer, more inclusive and respectful organisation, the study showed that people continued to experience harmful behaviours in Rio Tinto’s workplaces over the past year, including:
Building on the 26 Everyday Respect recommendations, and guided by the insight from the Progress Review, Rio Tinto has shaped the next stage of its plan to further embed existing interventions and accelerate change focused around three priority areas: equipping frontline leaders to drive change, building buy-in for change across all areas of our workforce and securing and retaining diverse talent.
Key actions include:
Over 11,600 individual contributions of experiences, views and insights were made to the Progress Review process. This extensive feedback was gathered through multiple channels: a comprehensive online survey reaching 10,000 participants, listening sessions - both virtual and in-person - involving more than 1,300 people, and more than 340 detailed written submissions. To gain firsthand perspectives and ensure a truly global assessment, researchers conducted on-site visits to Rio Tinto's operations around the world, including diverse locations in Mongolia, Canada, USA, New Zealand and Australia.
The full Progress Review report can be viewed here.
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