Inquiries to customer service are recorded here. But also information about new applications. If there is a topic of particular interest to you that you cannot find an answer to, you are welcome to submit a corresponding suggestion via the contact options offered. Tip: Feel free to test our popular community-AI-FAQ tool. Here we provide you with one of many uses of Artificial Intelligence that will benefit you directly. It's the little things that make the difference...
We are pleased that you have remained loyal to us and may be considering actively making use of our range of information and services again. Indeed, much has been happening. If you are interested in current content, we recommend our visual sitemap as a starting point. For members of the social trading community who have taken a longer break, we have compiled the most important information here.
If you have created a user account via the ayondo.com web portal, you can continue to use it. If you no longer have the access data at hand, no problem. Simply go to the page where you log in to the user account. Enter your email address there and the last password you remember. If you have not successfully logged in at least once in the last 12 months, a security mechanism has been activated that places your user account in an appropriate protected status. This can be cancelled, for example, by creating a so-called magic link. Background information on how this works can be found here. If you want to use this option, follow the instructions on the login page > Magic Link tab.
If you are referring to TradeHub, it is a trading account that you held with Gekko Markets or ayondo markets. ayondo markets is the former trading partner in social trading that was responsible for account management and execution of trading orders. In June 2019, ayondo markets was acquired by a Dutch company. In the course of the acquisition, a rebranding took place. Today, the London-based financial services provider operates under the name Bux Markets. Current business relationships are not affected by the name change. This means that you can access your former account without any problems. There may have been a temporary deactivation of account access as a result of the inactivity and for your protection. If this is the case, please contact the company's customer service. You can reach them via the Internet address www.buxmarkets.com.
If you are considering switching accounts, please feel free to let us know. Our new trading partner offers a wide range of opportunities that you won't find anywhere else in this form. If you are looking for solutions in automated trading, you have come to the right place. If you are interested in social trading, likewise. Together with our partners, we are expanding this area. The new generation of social trading technology will be even more powerful and innovative than anything offered so far.
BUX Financial Services Ltd. is a UK company. Background information can be obtained from the commercial register or from the relevant regulatory authority.
ayondo® ("ayondo") is an internationally known brand that has played a leading role in shaping the innovative business concept of social trading/social investment over many years. In this still relatively young branch of the financial services sector lie the roots of the business model of the multiple award-winning umbrella brand ayondo, which historically has a connection to margin and thus CFD trading. The social trading technology developed by ayondo made it possible to establish a bridge to financial service providers that specialized in trading contracts for difference.
Falsely, the brand was in the past more often brought into a connection with the role of a CFD provider or CFD broker. This was ayondo neither in the past nor today. The current website ayondo.com is an information and service offering that focuses on topics of investment and trading. ayondo is a social network that connects hundreds of thousands of like-minded people to this day. Part of the information spectrum of the portal site deals with products such as contracts for difference and the possibilities of trading them. When ayondo presents financial service providers in this context, these are generally selected providers that have previously undergone a dedicated review process. ayondo generally only presents companies that are characterized by reliability, transparency, high regulatory standards, excellent customer service and a good reputation.
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Depending on which services you have used from ayondo in the past, one or more contractual relationships exist. You can easily and conveniently terminate your membership with ayondo from user account.
If you have maintained a trading account with Gekko Markets or ayondo markets, you would need to contact your contractual partner BUX Financial Services Ltd.. The associated Internet address is buxmarkets.com.
If you have created a user account on our portal after the Brexit via ayondo.com, there is only one business relationship.
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We are pleased that you have remained loyal to us and may be considering actively making use of our range of information and services again. Indeed, much has been happening. If you are interested in current content, we recommend our visual sitemap as a starting point. For members of the social trading community who have taken a longer break, we have compiled the most important information here.