Modules that make use of the possibilities of artificial intelligence (AI) are integrated at various points on the Internet platform. They were developed with the sole aim of directly benefiting users of the information provided. The added value that is achieved is always evident when AI is used to supplement existing content by enriching it with background information in the sense of expanding knowledge. A major advantage for users is that the effort required for further research, for example, is significantly reduced. Extensive tests show that the AI's answers to general questions are very accurate. They also contain no advertising elements and are written in such a way that they focus exclusively on the content. As the AI takes a neutral position, it can be assumed that there are no conflicts of interest, as can occur with editorially written articles. Notwithstanding this, we would like to take this opportunity to discuss some of the advantages and disadvantages of using and utilizing AI. We generally recommend that content, regardless of the source, should not be accepted without verification or actions derived from it. This applies to real life as well as to AI
Strengths and weaknesses of incorporating AI
The following list addresses the key features that should be considered when using it.Advantages & strengths
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Efficiency and productivity: By using AI such as ChatGPT, users can work more efficiently and be more productive. By automatically answering questions and finding relevant information, research effort can be significantly reduced.
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Availability: AI can be available around the clock, providing constant support regardless of time and place.
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Personalization: AI can respond to the individual needs and preferences of each user and provide personalized recommendations and assistance.
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Scalability: AI can be easily scaled to meet an increasing number of users without the need for additional human resources.
What you should know
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Data protection: Although AI such as ChatGPT does not store any personal data, there is always the possibility that user data could be misused or hacked in other ways. Therefore, data protection is an important consideration when using AI.
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Misinterpretation: AI may misinterpret information or be unable to understand complex queries, which can lead to misinformation or misunderstandings.
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Lack of human intervention: Although AI can minimize research effort and increase efficiency, it cannot replace the human factor and judgment.
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Dependence on AI: Over-reliance on AI can lead to humans neglecting their problem-solving and critical thinking skills.
AI does not replace common sense
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AI is not a substitute for human judgment. It should be seen as an aid and not the sole source of decisions or actions.
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AI is dependent on the data provided to it. The quality and accuracy of the answers therefore depend heavily on the data provided.
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AI can misinterpret or misunderstand information. It is therefore important that users critically question all information provided by the AI and seek a human opinion if necessary.
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Users should always ensure that they fully understand and accept the AI's privacy policy and terms of use before using it.
- Users should be aware that despite advances in AI technology, it still makes mistakes and is not perfect. Therefore, users should always be vigilant and seek human advice when necessary.
Where can I find views where the information offered is enhanced via AI?
Wherever you find this symbol
Status: February 2023 | last updated in November 2023
Supplementary note: Use of Artificial Intelligence - ESMA Guidelines
On 30.05.2024, ESMA published a publication in which the supervisory authority addresses the topic of artificial intelligence. You can access the publication here. We have compiled a summary of the most important topics for interested parties here. The information offering is already fully ESMA-compliant.
Status: February 2023 | last updated in November 2023
Supplementary note: Use of Artificial Intelligence - ESMA Guidelines
Status: May 2024