Appian research reveals that data challenges remain in spite of digital initiatives, impacting efficiency, reporting, customer service, and compliance
SYDNEY, Dec. 12, 2024 /PRNewswire/ -- According to new research from Appian (Nasdaq: APPN), Australian energy companies face data accessibility challenges. 78% of them have adopted new digital tools in the past five years but data silos remain a challenge.
As energy prices continue to soar across Australia, scrutiny from consumers, government and businesses has also intensified. Data accessibility shortcomings mean many energy companies struggle to make informed business decisions and meet escalating industry and customer service demands.
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