The bank also recognized with North American Awards in additional Client Experience categories
TORONTO, Jan. 28, 2025 /CNW/ - CIBC has been recognized with the Best Use of AI in Client Experience (CX), World Series and North American award by ARCET Global, a UK-based institute with worldwide reach. This is the fifth year of the ARCET Global Customer Centricity World Series Awards, and the first year to include the Best Use of AI in Client Experience category. Over 180 entries from 76 companies and 23 countries participated in these prestigious awards and were judged by over 150 global CX professionals.
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