FAQ Section | Frequently Asked Questions

In this section we offer visitors to our information service the opportunity to quickly and conveniently obtain answers to questions that may be of interest. The section is continuously being expanded.

Inquiries to customer service are recorded here. But also information about new applications. If there is a topic of particular interest to you that you cannot find an answer to, you are welcome to submit a corresponding suggestion via the contact options offered. Tip: Feel free to test our popular community-AI-FAQ tool. Here we provide you with one of many uses of Artificial Intelligence that will benefit you directly. It's the little things that make the difference...

Tipp: Trading Simulator
143 QnA's
Most recent update: 17.09.2024
Overview of tradable underlyings: via CFD/FX
Our trading partner is one of the few companies to hold independent licenses for almost every region worldwide. Depending on their origin, prospective clients are assigned to the appropriate organizational unit. ActivTrades Group is authorized to provide financial services by the following authorities: FCA (UK), ESMA/CSSF (Luxembourg), ESMA/CMVM (Portugal), SCB (RoW, Bahamas).
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It is completely up to you whether you open a trading account via ayondo or directly with our partner. As a contact brokered by ayondo, you benefit from additional support that you can take advantage of, which may not be offered to you in this way. The ayondo management supports, for example, in arbitration proceedings or makes a strong case for the introduction or development of new products. The credo "Together you are always stronger" is lived.

If you want to know more about what options are open to you, feel free to look here once. On the page, we have compiled information for you that we consider to be convincing arguments and against which we measure ourselves.

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Yes, this possibility exists. Our partner ActivTrades is committed to providing the best service levels to clients from the Islamic world. Sharia law compliant  trading accounts are offered and used by traders from all over the world including UAE, Saudi Arabia, Kuwait, Oman, Qatar, Jordan, Bahrain, Lebanon, Egypt, Algeria, Morocco, Tunisia, Malaysia.

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Expert Advisor can be used in Metatrader 4 (MT4) and MetaTrader 5 (MT5) trading environments.
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In the field of trading, the term 'scalping' is often used as a synonym to describe a behavior that is characterized by a high trading frequency usually accompanied by a very short holding period. The time period in which positions are held in the market can be as short as a few seconds. As long as trading systems do not exhibit any abusive or manipulative characteristics, they can be used.
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Virtual environments are provided for all trading platforms offered. These so-called demo accounts have the same scope of services as the trading accounts provided in real money trading. The liquidity provided is virtual. This means you can test extensively without taking any financial risks. Basically, we recommend anyone who is new or inexperienced to make use of this offer. Only after you have fully familiarized yourself with the functionality of the platform and the features of the products, you can take the next step and open a real money account,
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When you open a Virtual Trading Account through ayondo, you can use the demo account for as long as you like. However, there is one point you need to keep in mind: After four weeks without any noticeable trading activity, the demo version is terminated. The system assumes in the constellation that it is no longer used or needed?
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No, bonus payments set the wrong incentives and are not supported. Due to their misuse, the European supervisory authorities have also agreed to ban monetary incentives. We support this course of action. We believe that a fair and honest offer, good customer service make the difference. We invest in technology, education and training, and customer relationship management. However, please feel free to inquire if terms can be individualized in the course of switching providers, large trading accounts, high trading activity. If you would like to become a trading system developer/signal provider, there are several ways to generate additional income.
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Once all documentation required for the onboarding and related know-your-customer process has been submitted, the review is done on a same-day basis.
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Trading accounts can be held in Euro, US Dollar, British Pound, Swiss Franc or Japanese Yen.
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The trust accounts are with financial institutions of the highest reputation. These are Barclays Bank, Royal Bank of Scotland, Lloyds and Citbank.
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One of the top4 auditing firms, PriceWaterhouseCoopers (PwC) is responsible for the independent auditing of the financial services provider,
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You can use all common deposit options. From the transfer of your checking account, credit card payment to Paypal, all options are open to you here.
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As a Professional Client within the meaning of MiFID 2, special requirement criteria apply. If you qualify for this, you can have yourself classified as a Professional Client if you wish.
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All tradable values are displayed in real time. Buy and sell prices are transparent and comprehensible. You can compare them with the reference markets or underlyings. In MetaTrader you can access price histories.
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