After you have used the password reset function, you should find a message in your email inbox giving you the opportunity to change your previously used password. If you have not received a message from us within a few minutes, please check the settings of your mail programme to see whether messages from the sender address *.ayondo.com may have been moved to a subdirectory by a rule. In addition, it cannot be completely ruled out that a message has been entered in a folder for unwanted deliveries. If, after completing your check, you find that you have not received an email, please contact our customer service.