AT&T is the leading NG911 Service Provider in the United States with direct contracts covering a population of over 80 million and a market share of approximately 30%.

SAN ANTONIO, Jan. 7, 2025 /PRNewswire/ -- Frost & Sullivan recently researched the next-generation 911 market and, based on its analysis, recognizes AT&T with the 2024 US Market Leadership Award, for the sixth consecutive year. The company's comprehensive and transformational approach to public safety enhances situational awareness, expands incident intelligence, and dramatically improves outcomes during critical events. In particular, the convergence of FirstNet® with AT&T's Emergency Services IP Network (AT&T ESInet™) enables an ecosystem where citizens and connected assets can send IP-based communications to emergency call centers (ECCs) that can efficiently consolidate and forward this information to the appropriate first responders, dramatically improving emergency response efforts. The AT&T ESInet™ service model has been in production since 2018, and it provides a nationally distributed, geographically diverse, and redundant service architecture designed to enhance the customer service experience. AT&T has a nationwide network of data centers co-located with existing 911 databases across the United States that provide pre-deployed call processing. As a pre-built, 12 core national solution, the architecture is unique from competitive offerings and allows ECCs to manage unexpected call volumes by automatically redistributing calls to neighboring ECCs.